Internship - Sales Customer Care Support (m/f/d)

Company Description The Bosch Group is a leading global supplier of technology and services. It employs roughly 410,000 associates worldwide. The company generated sales of 78.5 billion euros in 2018. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, crossdomain solutions from a single source. The Bosch Group’s strategic objective is to create solutions for a connected life. The special ownership structure of Robert Bosch GmbH guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant upfront investments in the safeguarding of its future. Welcome to a place where your ideas lead to something big. Welcome to Bosch. As a global partner, Bosch Rexroth supports mechanical and plant engineering challenges around the world with its cutting-edge technology and unique industry knowledge. More than 32,300 employees worldwide work on safe, efficient, intelligent and powerful solutions. For example, they help in the economical production of small batch sizes, or save energy while simultaneously raising productivity. With our cross-technology portfolio, digital services and comprehensive service, we are your partner for machines and plants. Today you can be part of this world. We are looking for great talents and the next one could be YOU. Apply! WE MOVE. YOU WIN. Job Description Siamo alla ricerca di un/una Junior Intern da inserire nel nostro team di Customer Care a Cernusco sul Naviglio (MI), per uno stage di 6 mesi In questo ruolo potrai conoscere da vicino tutte le nostre tecnologie (Idraulica, Tecnologia lineare, Tecnica di Montaggio e Automazione) e imparare a gestire le attività chiave del back-office commerciale in un contesto strutturato e collaborativo. Di cosa ti occuperai in affiancamento al team: • Supporto Back-Office: Attività di inserimento dati (data entry) e gestione documentale. • Procurement: Supporto nel monitoraggio degli approvvigionamenti e degli ordini. • Gestione reclami (Claims): Supporto nella ricezione e tracciamento delle segnalazioni dei clienti. • Reportistica: Utilizzo di Excel per supportare il team nell'estrazione dati e report di base. Qualifications Cosa cerchiamo: • Diploma o Laurea (anche triennale). • Buona conoscenza del pacchetto Office, in particolare di Excel. • Precisione, buone capacità relazionali e motivazione ad imparare. • Buona conoscenza della lingua inglese. Additional Information Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protected class