Archiving Services LOT Lead (f/m)

Company Description At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Apply now and start your journey with Digitalization at Bosch Worldwide. Job Description Responsibilities and Tasks: As an Archiving Services LOT Lead, you will be responsible for: ✅ Leading a high-performing team of experts to develop, deliver, and manage Archiving Services globally within Bosch. ✅ Owning 8-10 archiving services based on software products from various leading vendors, and managing and continuously improving these IT products/services throughout their entire lifecycle. ✅ Providing people leadership, coaching, mentoring, and team development (target team of approximately 20 employees and a disciplinary team of around 10–15 employees). ✅ Being accountable for the planning, building, deployment, operation, and retirement of IT products/services, while orchestrating all responsible stakeholders and roles. ✅ Aligning IT product/service roadmaps closely with IT Portfolio Management throughout the entire lifecycle. ✅ Prioritizing customer requirements, activities, and projects from various Bosch business units worldwide. ✅ Being accountable for all commercial aspects of IT products/services, including budgeting, resource planning, financial forecasting, and ensuring a best-in-class quality-to-cost ratio based on business requirements. ✅ Developing and continuously improving the Archiving Services charging model. ✅ Ensuring that IT product/service descriptions in the service catalog are accurate and kept up to date. ✅ Monitoring, analyzing, and communicating KPIs, including service-level targets, customer satisfaction metrics, and benchmarking results. ✅ Ensuring the achievement of business and service objectives through appropriate measures and continuous improvement initiatives. ✅ Driving the standardization of IT products/services within Bosch Digital in close collaboration with other product and service teams. Qualifications Profile: ✅ Education: Master’s degree or PhD in Business Informatics, Computer Science, Information Technology, or a comparable field of study. ✅ Personality: Strong leadership, communication, and negotiation skills, with the ability to operate effectively in environments with diverse and sometimes conflicting interests. Excellent interpersonal skills for relationship building, team development, and stakeholder management. Proven ability to motivate and empower experts to deliver value through products, services, and solutions. Experience working successfully in virtual and international teams, with a strong commitment to continuous improvement and lifelong learning. Open-minded and adaptable to new ways of working and modern leadership approaches. ✅ Working Style: Independent, proactive, collaborative, and customer-oriented, with a strong focus on delivering business value. ✅ Experience: Hands-on experience in the development, implementation, operation, and lifecycle management of complex IT products and services in the document and data archiving domain. ✅ Technical Expertise: Strong background in enterprise IT products and services, including: ✔️ Administration and operation of Windows and Linux server environments. ✔️ Computer networks, firewalls, load balancers, SQL databases, storage systems, automation, scripting, and monitoring solutions. ✔️ OpenText products, including Content Server, Archive Center, and Enterprise Content Management (ECM) solutions, with a strong focus on enterprise-scale archiving workloads. ✔️ Solid understanding of IT and legal compliance requirements related to document and data archiving. ✔️ Experience with both document archiving and data archiving solutions, with focus on document archiving. ✔️ Basic knowledge of SAP enterprise environments and their specific requirements related to archiving workloads. ✅ Languages: Excellent written and spoken English. German language skills are optional but considered a strong advantage. Additional Information Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all. Work LikeABosch: • Employment Contract • Competitive salary + annual bonus • Hybrid work with flexible working hours • Referral Bonus Program Grow LikeABosch: • Complex environment of working, professional support and possibility to share knowledge and best practices • Ongoing development opportunities in a multinational environment • Broad access to professional trainings (incl. language courses), conferences and webinars Live LikeABosch: • Private medical care and life insurance • Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.) • Prepaid Lunch Card • Number of benefits for families (for instance summer camps for kids) • Non-working day on the 31st of December