Senior Quality Engineer

ADVANCE YOUR CAREER. ADVANCE THE WORLD. At AMD, we believe technology can change lives for the better. It can heal us, entertain us, and make us more connected, productive, and understanding of the world around us. And we’re looking for talent who feel the same: people who want to leave the planet better than they found it, those who don’t shy away from humanity’s challenges but are determined to help solve them. AMD is powering the next generation of supercomputing, high-performance computing, cloud, and AI. Whether you’re designing next-gen processors, enabling AI breakthroughs, or creating go-to-market plans, every role at AMD contributes to something bigger — technology that moves the world forward. THE PERSON: You will have strong written and verbal communication skills and a systematic approach to your job. A team player, you are used to delivering results in a fast-paced environment. KEY RESPONSIBILITIES: • Perform diagnostics, electrical fault isolation, and failure analysis across PCIe accelerator cards, FPGA-based boards, DPUs, SmartNICs, and server platforms, from system-level interactions down to component-level root cause identification involving electrical, functional, power, signal integrity, and high-speed interface failures. • Lead customer return (RMA) investigations end-to-end, from initial screening and failure reproduction through deep-dive fault isolation, root cause determination, and corrective action recommendations. • Replicate customer hardware, software, and application environments to reproduce failures, validate fixes, and support root cause investigations in a lab setup. • Analyze and debug interactions between hardware, firmware, drivers, operating systems, and platform infrastructure to identify failure mechanisms and performance-impacting issues. • Collaborate closely with design, firmware, validation, silicon, manufacturing, quality, and field support teams to drive resolution of complex customer and product issues. • Develop, maintain, and enhance diagnostic workflows, test methodologies, automation tools, and debug scripts to improve diagnostic accuracy, efficiency, and turnaround time. • Publish 8D reports, root cause analysis findings, and diagnostic methodologies, and share knowledge across global engineering teams. PREFERRED EXPERIENCE: • Strong capability in board-level fault isolation, including the use of schematics, board layouts, BOMs, datasheets, and design documentation to drive accurate diagnosis and correlate failures with potential root causes. • Extensive hands-on experience debugging PCIe-based hardware platforms, including power delivery, clocking architectures, high-speed SERDES interfaces, controllers, switches, retimers, redrivers, PHY devices, memory interfaces, board management functions, and other critical system components. • Ability to identify and isolate opens, shorts, marginal solder joints, assembly defects, passive component failures, and intermittent hardware issues. • Hands-on experience using oscilloscopes, logic analyzers, protocol analyzers, curve tracers, source measurement units (SMUs), soldering rework equipment, and other electronic diagnostic instrumentation. • Deep knowledge of PCIe Gen4/5/6 architecture, protocol fundamentals, enumeration, link training, debugging methodology, and high-speed interconnect technologies. • Hands-on experience with iBERT or equivalent SerDes validation and debug platforms for high-speed interface characterization, link bring-up, and fault isolation. • Proficient in Linux environments (Ubuntu, CentOS, RHEL), including system administration, networking, log analysis, and diagnostic utilities. • Experience with Bash and/or Python scripting for diagnostic automation and workflow improvement is a plus. ACADEMIC CREDENTIALS: • Bachelor’s or Master’s degree in related discipline preferred LOCATION: Singapore #LI-MD1 Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here. This posting is for an existing vacancy. THE PERSON: You will have strong written and verbal communication skills and a systematic approach to your job. A team player, you are used to delivering results in a fast-paced environment. KEY RESPONSIBILITIES: • Perform diagnostics, electrical fault isolation, and failure analysis across PCIe accelerator cards, FPGA-based boards, DPUs, SmartNICs, and server platforms, from system-level interactions down to component-level root cause identification involving electrical, functional, power, signal integrity, and high-speed interface failures. • Lead customer return (RMA) investigations end-to-end, from initial screening and failure reproduction through deep-dive fault isolation, root cause determination, and corrective action recommendations. • Replicate customer hardware, software, and application environments to reproduce failures, validate fixes, and support root cause investigations in a lab setup. • Analyze and debug interactions between hardware, firmware, drivers, operating systems, and platform infrastructure to identify failure mechanisms and performance-impacting issues. • Collaborate closely with design, firmware, validation, silicon, manufacturing, quality, and field support teams to drive resolution of complex customer and product issues. • Develop, maintain, and enhance diagnostic workflows, test methodologies, automation tools, and debug scripts to improve diagnostic accuracy, efficiency, and turnaround time. • Publish 8D reports, root cause analysis findings, and diagnostic methodologies, and share knowledge across global engineering teams. PREFERRED EXPERIENCE: • Strong capability in board-level fault isolation, including the use of schematics, board layouts, BOMs, datasheets, and design documentation to drive accurate diagnosis and correlate failures with potential root causes. • Extensive hands-on experience debugging PCIe-based hardware platforms, including power delivery, clocking architectures, high-speed SERDES interfaces, controllers, switches, retimers, redrivers, PHY devices, memory interfaces, board management functions, and other critical system components. • Ability to identify and isolate opens, shorts, marginal solder joints, assembly defects, passive component failures, and intermittent hardware issues. • Hands-on experience using oscilloscopes, logic analyzers, protocol analyzers, curve tracers, source measurement units (SMUs), soldering rework equipment, and other electronic diagnostic instrumentation. • Deep knowledge of PCIe Gen4/5/6 architecture, protocol fundamentals, enumeration, link training, debugging methodology, and high-speed interconnect technologies. • Hands-on experience with iBERT or equivalent SerDes validation and debug platforms for high-speed interface characterization, link bring-up, and fault isolation. • Proficient in Linux environments (Ubuntu, CentOS, RHEL), including system administration, networking, log analysis, and diagnostic utilities. • Experience with Bash and/or Python scripting for diagnostic automation and workflow improvement is a plus. ACADEMIC CREDENTIALS: • Bachelor’s or Master’s degree in related discipline preferred LOCATION: Singapore #LI-MD1 Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here. This posting is for an existing vacancy.