Engineer Technician Intermediate

Company: Qualcomm Technologies, Inc. Job Area: Engineering Services Group, Engineering Services Group > Engineering Technician General Summary: The Intermediate Engineer Technician provides technical assistance for Internal Test Equipment Systems (ITES). This role is ideal for individuals with foundational technical training or limited prior experience who are looking to gain practical skills in a support environment focused on Linux and TCP/IP networking. The technician will perform routine tasks, assist with diagnostics, and follow established procedures, with a strong emphasis on learning and adherence to instructions. Minimum Qualifications: • Associate's degree. OR High School diploma or equivalent and 1+ year of Engineering Technician or related work experience. Physical Requirements: • Frequently transports and installs equipment weighing at least 25 lbs. Basic Job Requirements: • Assist in the basic setup and configuration of ITES. • Follow detailed instructions to perform routine maintenance tasks on Linux-based systems for ITES. • Document observations and steps taken during troubleshooting processes. • Escalate issues to full-time Support Engineers or Associate Support Engineers as directed. • Assist with basic cable management and hardware verification for ITES. • Perform data entry and record-keeping related to support tickets. • Learn to identify common error messages and basic system behaviors. • Adhere strictly to company safety protocols and operational guidelines. • Participate in on-the-job training and seek clarification when needed. Skill or Knowledge Level Required: • Basic Linux Exposure: Familiarity with turning on/off a Linux system, basic navigation in a graphical user interface (GUI) or understanding of simple command-line prompts (e.g., how to open a terminal). • Fundamental Computer Hardware: Ability to identify basic computer components (e.g., CPU, RAM, hard drive, network port). • Attention to Detail: Ability to follow instructions precisely and meticulously record information. • Communication: Ability to communicate clearly with supervisors and team members regarding tasks and observations. • Willingness to Learn: Eagerness and openness to acquire new technical skills and knowledge. • Reliability: Punctual and consistent in performing assigned tasks. • Team Player: Ability to work cooperatively within a team structure. Education: • Bachelor's degree or • Associate's degree and 1+ year of Engineering Technician or related work experience or • High School Diploma or equivalent and 2+ years of Engineering Technician or related work experience. • Optional: Bachelor's degree in a technical field, or completion of a military technical or trade school program. Training/Experience Time: • Completion of a technical vocational program, IT certification (e.g., CompTIA A+, Linux+ Fundamentals), military technical or trade school program, or 2+ years of experience in a technical support or IT-related role. Level of Responsibility: • Works under supervision. • Decision-making affects direct area of work and/or work group. • Requires verbal and written communication skills to convey basic, routine factual information. • Tasks consist of a limited number of steps and can be referenced using directions or manuals. Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. Pay range and Other Compensation & Benefits: $22.85 - $34.27 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link. If you would like more information about this role, please contact Qualcomm Careers.