End User Computing Expert

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description • Roles & Responsibilities : Skilled End User Computing (EUC) with 10+ years of experience in Windows client management via SCCM / Intune. • Management of client side technologies such as OS image deployment, disk encryption solutions (MBAM/BitLocker), app packaging. • Hands-on engineering and support for enterprise client migrations, including build, deployment, encryption compliance, and rollout support. • The role involves understanding business requirements for client workplace technologies and developing suitable automation and solutions for various IT project scenarios Qualifications Educational qualification: • B.E/B.Tech or equivalent Experience : • Design, build, and maintain SCCM and/or Intune device management solution • Perform Patch management • Create Windows 11 OS images and deployment task sequences, including driver integration, image testing, and rollout support • Implement and support BitLocker disk encryption using MBAM and/or SCCM BitLocker Management • Ensure encryption compliance, recovery key management, and reporting • Architect complete client migration in M&A scenarios including readiness checks, deployment support, and post-migration stabilization • Drive automation by leveraging Gen AI workflows technologies, and as well PowerShell, Graph API as suitable • Act as COE for Client solutions within Workplace area - Collaborate with architects, project managers and Business to understand their requirement and provide solutions • Work closely with project teams and local IT during migration and rollout phases Mandatory/requires Skills : • 7+ years of Proven work Experience in Workplace – Design, deploy, manage and support End User devices using Microsoft product suites (SCCM, Intune) • Strong knowledge of Windows 11 core concepts and client-side troubleshooting • Hands-on experience with OS imaging and deployment (enterprise scale) • Experience with MBAM / BitLocker drive encryption and recovery key operations • Proven experience supporting Windows client migrations, advanced troubleshooting techniques • Ability to troubleshoot deployment, encryption, and migration-related issues • Certification on Microsoft Endpoint management, Security, Windows 11 Core preferred Preferred Skills : • Good Knowledge on Graph API, PowerShell scripting for daily routine work • Knowledge on Gen AI workflow tools such as n8n, Copilot Studio or equivalent • Working models of AI automations is added advantage