Solutions Engineer (DTAM)

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. About F5 At F5, our mission is simple: businesses depend on applications, and we help make those applications faster, smarter, and more secure. For more than 25 years, we've helped the world's largest enterprises, service providers, financial institutions, governments, and global brands deliver exceptional digital experiences. Today, F5 is the industry leader in multi-cloud application security and delivery, protecting applications from code to customer. As organizations adopt AI and increasingly complex hybrid and multi-cloud environments, F5 helps them secure, deliver, and optimize their applications wherever they run. At F5, we believe diversity drives innovation. We foster an inclusive culture where everyone can bring their authentic selves to work, contribute their unique perspectives, and grow their careers. We know our differences make us stronger, and we're committed to creating an environment where everyone can thrive. The Opportunity We are looking for a talented Solutions Engineer to join our team in Egypt. As a trusted technical advisor within our Sales organization, you'll partner closely with Account Managers to help customers solve complex business and technical challenges using F5's industry-leading application security and delivery solutions. This is a customer-facing pre-sales role where you'll work alongside our Account Managers to understand customer challenges, design technical solutions, and demonstrate the value of F5 technologies. You'll engage with enterprise customers and channel partners across cloud, cybersecurity, networking, application delivery, and modern application environments. Whether presenting solution architectures, delivering proof of concepts (POCs), or advising customers on their digital transformation journeys, you'll play an important role in helping customers achieve their goals while contributing to the success of the business. At F5, you'll benefit from ongoing technical training, professional certifications, and continuous career development opportunities that support your growth. What You'll Do Customer & Sales Engagement • Partner with Account Managers to understand customer business objectives and technical requirements. • Position F5 solutions by clearly articulating both their technical capabilities and business value. • Design and present solution architectures tailored to customer needs. • Deliver engaging technical presentations, demonstrations, workshops, and proof of concepts (POCs). • Build trusted advisor relationships with customers throughout the sales cycle. • Support strategic sales opportunities from technical qualification through to successful closure. • Provide consultative guidance that helps customers solve business and technology challenges. Technical Leadership • Maintain expert knowledge of F5 technologies, industry trends, and competitive solutions. • Design complex technical solutions and system configurations. • Collaborate with Product Management and Engineering to support customer feature requests and product enhancements. • Create technical documentation to support customer engagements and proof of concepts. • Work closely with Technical Support to help ensure successful customer outcomes. • Solve complex technical challenges creatively and independently. Partner Enablement • Support F5 channel partners throughout the sales cycle. • Deliver technical enablement, product demonstrations, and solution training. • Help partners develop their technical capabilities and effectively position F5 solutions. • Collaborate with Channel and Sales leadership to strengthen partner relationships and drive mutual success. Collaboration & Operational Excellence • Work cross-functionally with Sales, Product Management, Engineering, Professional Services, and Technical Support. • Maintain accurate customer account information, technical opportunities, and account strategies using Salesforce and internal sales tools. • Contribute to technical best practices, customer success stories, white papers, and knowledge sharing across the Solutions Engineering community. • Uphold F5's Business Code of Ethics and company policies at all times. What We're Looking For • Several years of experience in a pre-sales, Solutions Engineering, or Systems Engineering role within enterprise technology. • Experience working with one or more of the following technologies: cloud platforms, cybersecurity, application delivery, networking, DevOps, SaaS, IaaS, or PaaS. • Strong customer-facing presentation, communication, and consultative selling skills. • Experience designing technical solutions that address customer business needs. • Ability to communicate complex technical concepts clearly to both technical and executive audiences. • Strong analytical, problem-solving, and relationship-building skills. • Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience. • Experience with F5 technologies or comparable application delivery and security platforms is highly desirable. • Experience using Salesforce or other CRM platforms is an advantage. • Fluency in Arabic and English, both written and spoken is essential. French language is a nice to have. Why Join F5? • Work with industry-leading technologies across AI, application security, cloud, and networking. • Access ongoing technical training, certifications, and professional development opportunities. • Grow your career with a global technology leader that invests in learning, development, and innovation. • Enjoy competitive compensation, comprehensive benefits, and flexible ways of working. • Be part of a collaborative and inclusive culture where diverse perspectives are valued. Travel This role requires occasional travel to support customer meetings, partner engagements, and internal events. While many interactions take place virtually, some onsite customer engagement will be required. Equal Opportunity Employer F5 is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all employees feel valued, respected, and empowered to succeed. This job description is intended to describe the general nature and level of work performed by individuals in this role. It is not intended to be an exhaustive list of responsibilities, duties, or qualifications. Responsibilities may change as business needs evolve. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com). Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.