Field Service Technician - Hagglunds

Company Description WE MOVE. YOU WIN. At Bosch Rexroth Australia, we are at the forefront of driving innovation and engineering excellence in the field of industrial technology. As a leading provider of drive and control technologies, our commitment to delivering cutting-edge solutions is unwavering. With a rich history spanning decades, we have established ourselves as a trusted partner for businesses across various industries, offering a comprehensive range of products and services that optimize performance, efficiency, and sustainability. Our team at Bosch Rexroth Australia is dedicated to shaping the future of manufacturing and automation, empowering our clients to achieve new levels of productivity and competitiveness. We pride ourselves on our relentless pursuit of quality, safety, and environmental responsibility, ensuring that our solutions not only meet but exceed industry standards. Job Description We are seeking a skilled and motivated Field Service Technician to join our Hagglunds division, based at our Cardiff, NSW branch. In this hands-on role, you will play a key part in supporting our customers across a range of industries by responding to service needs, conducting fault diagnosis, and carrying out installation and maintenance of Bosch Rexroth Hagglunds hydraulic drive systems. Your technical expertise, strong problem-solving ability, and commitment to customer service will ensure safe, high-quality, and efficient outcomes that drive customer satisfaction and contribute to ongoing aftermarket success. Key responsibilities include, but not limited to: • Respond to customer service and breakdown requests promptly and professionally, carrying out on-site inspections, repairs, and system testing to minimise downtime and ensure equipment reliability. • Perform installation, commissioning, and modernisation of large hydraulic drive systems and associated equipment, ensuring all work is completed to the highest safety and quality standards. • Conduct hydraulic system fault-finding and troubleshooting, including detailed product analysis, testing, and preparation of comprehensive service reports. • Act as a trusted technical contact by maintaining regular communication with customers, offering tailored solutions, identifying further repair or spare parts opportunities, and preparing service quotations. • Upload and manage all relevant service documentation including service reports, vendor quotes, delivery dockets, and ensure quality control through accurate and complete records. • Oversee the ordering, gathering, and installation of components; perform follow-up tests as required while maintaining strict customer confidentiality and upholding the Bosch Rexroth brand with professionalism. Qualifications Position Requirements: • Australian Permanent Resident or Citizen • Trade qualification as a Hydraulic Fitter (or equivalent) • Previous experience in field service and/or hydraulic system maintenance • Strong hydraulic system knowledge and diagnostic ability • High attention to quality, safety and detail • Proactive and results-driven mindset • Strong planning and organisational skills • Effective verbal and written communication skills Additional Information Your benefits As part of the Bosch Group, Bosch Rexroth offers a dynamic and supportive environment where your contributions truly matter. We foster an innovative workplace where you can make a real impact on our operations and contribute to the success of a global industry leader. Here’s what you can expect as a member of the Bosch Rexroth team: Impactful Work & Engaging Products: Play a direct role in our success by working on innovative products and projects that support a diverse customer base across industries including OEM, Mining, Agriculture, Marine, and more. Global Recognition & Career Growth: Be part of a globally recognised brand and help shape the future through innovation. Take advantage of comprehensive training programs, clear career pathways within our international organisation, and exclusive discounts on Bosch products. Supportive & Inclusive Culture: Thrive in a collaborative environment that prioritises your wellbeing and supports work–life balance. Enjoy a strong team culture, flexible working arrangements, and regular team celebrations — including our popular BBQs. If you’re ready for your next challenge and want to join an organisation that values your contribution and is committed to innovation, we encourage you to explore opportunities with us. Move with us. Win together.