Senior Program Manager

Company: Qualcomm China Job Area: Engineering Services Group, Engineering Services Group > Program Management General Summary: GENERAL SUMMARY: Develops, defines, and executes plans of record, including: schedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders. The responsibilities of this role include: • Working independently with little supervision. • Making decisions that are moderate in impact; errors may have financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct. • Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. • Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions). • Completing tasks that do not have defined steps; simultaneous use of multiple mental abilities is generally required to determine the best approach; mistakes may result in significant rework. • Exercising substantial creativity to innovate new processes, procedures, or work products within guidelines or to achieve established objectives. • Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. • Occasionally participates in strategic planning within own area affecting immediate operations. The responsibilities of this role do not include: • Financial accountability (e.g., does not involve budgeting responsibility). PRINCIPAL DUTIES AND RESPONSIBILITIES: • Collaborates with key stakeholders and program sponsors to develop goals, set the prioritization of deliverables, and discuss necessary priorities and stakeholder needs. • Manages and takes responsibility for multiple small programs/technology with moderate complexity or a single complex program/technology by applying up-to-date program management knowledge to meet deadlines. • Develops and manages the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple small programs or a single medium sized or complex programs/technologies which includes schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization. • Tracks and manages all key metrics pertaining to a program and identifies when metrics deviate significantly from Plan of Record; escalates issues in a timely manner and proposes corrective actions. • Manages and prioritizes the work of the program team by establishing schedules, task assignments, and tracking tasks of team members. • Identifies program issues/risks and creates a risk mitigation plan for multiple small programs or a single medium sized or complex program. Maintains and updates the risk tracker. • Helps to promote program vision and objectives within own team, and ensures program objectives are met or exceeded. • Supports the adoption of processes by applying best practices and identifying and recommending process improvement opportunities within respective programs. REQUIRED COMPETENCIES: (All competencies below are required upon entry) • Analytical Skills - The ability to collect information and identify fundamental patterns/trends in data. This includes the ability to gather, integrate, and interpret information from several sources. • Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background. • Communication - The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing. • Creating the New and Different - The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support in order to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all of the data. • Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources. • Getting Work Done - The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles. • Program Management - Knowledge of program management methodology (e.g., planning, scheduling, tracking, execution). This includes the ability to effectively use program management tools to carry out the program management function. MINIMUM QUALIFICATIONS: • Bachelor's degree in Engineering, Computer Science, or related field. • 4+ years Program Management experience or related work experience. • 3+ years working with operating budgets, resources, and/or project financials. • 2+ years experience working in a large matrixed organization. • CET6 certification PREFERRED QUALIFICATIONS: • Master's Degree in Electronics Engineering, Computer Science or related field. • PMP Certification. • 7+ years Program Management experience or related work experience. • 7+ years experience with program management tools such as dashboards, Gantt charts, etc. • 3+ years experience working in a large matrixed semiconductor company. • 3+ years experience working on large SoC or GPU or CPU products. • 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). • 2+ years of work experience in a role requiring interaction with customers. • TOEFL 105+ Minimum Qualifications: • Bachelor's degree in Engineering, Computer Science, or related field. • 4+ years of Program Management or related work experience. 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