Learning Technologies Specialist, Office of Design and Learning

Job Profile: Instructional Technologist 2 Job Family: Instructional Design and Technology Time Type: Full time Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Assesses, designs, implements, and provides instructional design support for in one or more units to develop resources and materials to support teaching and learning. Job Description: Salary Range: $50,000 – $58,000 per year; DOE Mary Lou Fulton College for Teaching and Learning Innovation (MLFC) seeks a Learning Technologies Specialist (LTS) to support the effective use of learning and operational technologies across the Office of Design and Learning’s work. The LTS works in two connected areas. First, the position provides support for learning technologies by helping colleagues explore how digital tools might support learning goals, understand available capabilities, and troubleshoot challenges. Second, the position manages user accounts, configurations, documentation, and knowledge resources for the Office of Design & Learning’s operational technologies. Working collaboratively with instructional designers, faculty, staff, a web application developer, university technology teams, and vendors, the LTS helps ensure that digital tools are well supported, clearly documented, and used effectively. The position emphasizes relationship management, technology configuration, problem-solving, and documentation rather than software development. Essential Duties: Learning Technology Support and Exploration • Provides responsive support for learning technologies used by instructional designers, faculty, and staff • Collaborates with colleagues to understand learning and program needs, explore the capabilities of available technologies, and identify potential technology-supported approaches. • Supports the team’s use of learning technologies, including Canvas, the Canvas Enrollment System (CES), Learning Tools Interoperability (LTI) applications, and related digital platforms. • Investigates and troubleshoots problems involving learning platforms, digital tools, accounts, configurations, and integrations; communicates findings and coordinates resolution with instructional designers, faculty, and staff. • Collaborates with instructional designers and other stakeholders to test tools, templates, integrations, and technology-supported processes that contribute to high-quality learning experiences. • Monitors developments in digital learning technologies and shares relevant possibilities, limitations, and recommendations with colleagues and partners. Operational Technology and Knowledge Management • Serves as the primary account manager for the team’s portfolio of learning and operational tools, coordinating account access, user roles, permissions, configurations, and service needs. • Maintains clear records of tool ownership, configurations, processes, dependencies, and support contacts to promote continuity and effective management of the team’s technology portfolio. • Manages the team’s knowledge-management platform, including the organization, governance, accuracy, and ongoing maintenance of internal knowledge and process documentation. • Collaborates with subject matter experts to develop and maintain training materials, onboarding resources, technical documentation, and standard operating procedures. • Partners with the web application developer and other team members to improve workflows using tools such as Airtable, AI-enabled applications, automation, and other configurable technologies. • Contributes to the evaluation, adoption, ongoing management, and continuous improvement of digital tools based on user needs, operational requirements, sustainability, and organizational priorities. • Coordinates with ASU Enterprise Technology, MLFC Technology Operations, vendors, and other partners to support tool accounts, integrations, service needs, and issue resolution. Desired Qualifications: • Experience identifying technology solutions for learning or operational needs • Knowledge of configuring, testing, and troubleshooting cloud-based applications, LTI tools, or other digital learning technologies. • Experience developing clear documentation, training resources, or standard operating procedures. • Experience collaborating with technical and nontechnical colleagues to coordinate solutions and manage multiple priorities. Working Environment: • Activities are performed in an environmentally controlled office setting and involve extended periods of sitting, keyboarding, and use of a computer mouse. • Position may require travel between campus locations or buildings for meetings or job-related tasks. • MLFC supports flexible work options for certain positions, such as alternate work schedules and hybrid remote arrangements, subject to approvals per ASU policy. Department Statement: ASU’s Mary Lou Fulton College for Teaching and Learning Innovation creates knowledge, mobilizes people, and takes action to improve education. Nationally recognized as a leader in teacher preparation, leadership development and scholarly research, Mary Lou Fulton College for Teaching and Learning Innovation prepares over 8,000 educators annually. MLFC faculty create knowledge by drawing from a wide range of academic disciplines to gain insight into important questions about the process of learning, the practice of teaching and the effects of education policy. MLFC mobilizes people through bachelor's, master's and doctoral degree programs, through non-degree professional development programs and through socially embedded, multilateral community engagement. MLFC takes action by bringing people and ideas together to increase the capabilities of individual educators and the performance of education systems. Aligned with ASU’s charter, MLFC is committed to advancing inclusive excellence in our curricula, programming and institutional relationships. Driving Requirement: Driving is not required for this position. Location: Campus: West Funding: No Federal Funding Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. https://www.myworkday.com/asu/d/inst/1$9925/9925$26939.htmld To be considered, your application must include all of the following attachments: • Cover letter • Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources. Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: A fingerprint check is not required for this position.