[M/SQW-JP] Quality Engineer for Sales Quality and Warranty 顧客営業品質保証部門

企業概要 The history of Bosch is the history of car evolution. As a top-class automotive equipment supplier, Bosch Corporation supports market expansion/inroads domestically as well as globally. Bosch will continue to pursue forward-looking technologies such as the new generation of technologies for ecology, economy and safety as well as next-generation energy technologies, to keep cars as a part of the society and of the world. With its innovative technologies, Bosch Corporation has expanded into various fields such as consumer goods and building technologies. To become a key partner for every customer. Bosch will continue to drive for greater expectations. 求人内容 Global SQW team tasks • 顧客グローバル品質トピックスの顧客窓口 • 顧客品質実績データの分析と社内品質レポートの発行、品質改善計画作成支援 • 品質に関する活動の推進/サポート • ワランティ費用削減活動の推進、顧客との交渉 • 各種顧客依頼事項への対応/サポート • 海外の品質部門チームのサポート及び取り纏め • 顧客品質監査/会議　支援対応 • 新製品のSafe Launch（初期流動）活動 • 顧客要求事項の分析/評価、社内Toolへの対応 • Customer window about quality topics • Cockpit charts – monitoring of Bosch-performance (quality, costs, special/customer KPIs,...) • Initiate & coordinate quality projects with OEM (e.g. 3MIS S&C reduction….) • Negotiation of warranty reimbursements (e.g. commercial agreement), „service actions“ payments & recalls, support commercial handling of warranty costs • Support of general / non project specific customer requirements • Coordinate Global Quality team • Support and coordinate of customer visit and meeting (audit) • Planning & defining of launch support activities • Enter generic customer requirements into Bosch Data Tool and ensure completion of requirements evaluation 資格 必要要件　 • 各ITツール、システムを率先して習得できる能力・意欲 • 英語力/日本語 • 社内、顧客とのコミュニケーション力 歓迎要件 • 品質保証関連業務の経験（市場/0km不具合対応、改善活動、品質監査等） • 改善活動への参加、推進実績 • 顧客との交渉スキル MUST: • Ability and motivation to take the initiative in learning IT tool and system • English/Japanese skill • Communication skills within the company and with customers Additional recommended skill • Experience in Quality assurance work (Quality audit. Leading improvement activities) • Experience of improvement activity • Negotiation skills with customers その他の情報 勤務地は浜松もしくは豊田事務所 相談に応じます。