Assistant ADV - Apprenticeship

OUR STORY:   🇪🇺 Join Scaleway and shape the sovereign cloud of tomorrow ! Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies.   Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector.   With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.   Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customer across the private and public sector, from corporations like France Télévisions or Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen.   📍 Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon.   WHY WE NEED YOU ? Our growth is driving us to strengthen our Sales Administration (ADV) team to support an increasing volume of client operations and free up time to work on structuring and automation projects. Your mission will be to ensure the smooth and accurate processing of administrative, billing, and financial requests in order to secure revenue flows, support key accounts, and maintain a high level of service for internal teams and clients.   YOUR FUTURE TEAM We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together. You will be part of a team of 3 people, handling incoming operational tasks related to billing, payments, contracts, and customer administration, while progressively contributing to process improvements and automation initiatives. The team works closely with Sales, Support, TAM, Billing teams, and directly with clients, including large accounts.   YOUR DAILY ROUTINE   Tasks ● Process bank transfers, payment allocations, and accounting reconciliations ● Manage invoicing, credit notes, commercial gestures, and contract administration ● Handle incoming requests via emails, Jira tickets, and internal tools from Sales and Support teams ● Upload invoices on customer payment platforms (e.g. Chorus and other client portals) ● Update client data, orders, and Purchase Orders (PO) in internal systems ● Ensure accurate follow-up for B2B, B2C, and key accounts ● Contribute to documentation and process updates to improve efficiency and reliability   ABOUT YOU HARDSKILLS: ● First experience (1–2 years) in Sales Administration, Billing, or similar administrative role ● Good knowledge of Purchase Orders (PO) and order management ● Familiarity with customer invoicing or payment platforms (e.g. Chorus) ● Basic accounting knowledge (reconciliation / balance follow-up) ● Comfortable using Office tools and internal client consoles   SOFTSKILLS: ● Strong communication skills, both written and verbal ● Team spirit and ability to collaborate with multiple stakeholders ● Excellent organization and attention to detail ● Ability to manage stress in a fast-paced, multi-channel environment ● High-quality written communication, especially for client-facing exchanges   WHAT YOU WILL FIND AT SCALEWAY ++++   Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities. Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swilecard for lunches. Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life. International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French. Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.   🚀Why join the Scaleway adventure ? ✔ A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI. ✔ A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges. ✔ Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.   🔜 THE NEXT STEPS … ● First interview with Adeline Hayart to understand your background and motivation (30 min) ● Interview to assess your technical skills and approach to the role (45 min) ● Team interview with the Sales Administration team to validate your expertise (1h) ● Final discussion to assess your fit with the team and working environment (45 min) ● Visit of our offices and meeting with your future colleagues Version française ici At Scaleway, we are committed to building an inclusive and respectful workplace where everyone has a fair opportunity to thrive. All applications are considered with care, regardless of age, gender, sexual orientation, ethnic or social background, religion, disability, or any other characteristic. We believe great ideas come from everywhere, and everyone which is why you should definitely apply.