SO_IT_DevOps_Platform_Operations_SME

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description • Configure Linux-based applications, build Docker containers, and manage Kubernetes cluster configurations • · Perform application deployments, configurations, and version upgrades/patching using GitOps practices • · Work with monitoring, logging, alerting, and orchestration platforms for Docker applications running on Kubernetes • · Perform basic network troubleshooting, including subnet, DNS, and FQDN issues within Kubernetes clusters • · Provide L1/L2 support based on issue priority to meet client SLAs • · Handle user service requests and create service tickets where required • · Understand and resolve user queries received through multiple channels such as Communicator and email • · Collaborate on troubleshooting Manufacturing IT application and infrastructure-related incidents • · Ensure high-quality service delivery in line with defined service levels and KPIs Mandatory Skills • · Linux and Windows system administration & troubleshooting skills, including strong knowledge of how the various components work (kernel, CPU, memory, disk, network) • · Experience in Containerization & Orchestration (Docker/ Kubernetes/ Rancher) • · Experience in building, updating and managing Docker Images • · Experience with Helm Charts and GitOps tool (ArgoCD) • · Basic network knowledge to understand subnet, DNS & FQDN • · Knowledge of IP networking, Kubernetes cluster networking, ingress, load balancing. • · Strong understanding of CI/CD Pipelines in a globally distributed environment using Git, Jenkins, Docker registry, GitHub Action & Artifactory etc. • · ITIL Service Management Framework (Incident, Change, Problem Management) Qualifications Educational qualification: B.E/B. Tech /M. Tech /MCA Experience: 4-8 Years Professional Attributes • Strong communication and presentation skills • Possess Collaboration and Team Mindset • Demonstrate Ownership and Accountability for the tasks • Good problem solving and Analytical thinking Additional Information • · Application and infrastructure Monitoring tools (ICINGA / ELK / AppDynamics) • · Database Knowledge (Oracle / MySQL / Mongo) • · &