Program Manager, Staff

Company: Qualcomm China Job Area: Engineering Services Group, Engineering Services Group > Program Management General Summary: Develops, defines, and executes plans of record, including: schedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders. The responsibilities of this role include: • Working independently with little supervision. • Making decisions that are significant in impact; errors are not readily apparent due to the complexity of work process/product or time between decisions and results; errors typically result in significant expenditure of time, resources, and funds to correct. • Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. • Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions). • Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short- or long-term memory. • Exercising exceptional creativity to innovate new ideas and develop innovative products/processes without established objectives or known parameters. • Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. • Occasionally participates in strategic planning within own area affecting immediate operations. The responsibilities of this role do not include: • Financial accountability (e.g., does not involve budgeting responsibility). PRINCIPAL DUTIES AND RESPONSIBILITIES: • Collaborates with key stakeholders and program sponsors to develop program goals, set the prioritization of deliverables, discuss involvement of business processes (e.g., program change management, communication) and drives decisions necessary for on time delivery. • Manages and takes responsibility for multiple medium sized programs/technology with moderate complexity by applying up-to-date program management knowledge to meet deadlines. • Develops and manages the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple medium sized programs which include schedule and resource forecasting, stakeholders identification, method and frequency of communication, scope, and prioritization. • Establishes key program metrics and manages team to take action outside their comfort zone to ensure program success when metrics deviate from Plan of Record. • Identifies and secures resources to ensure alignment of team with program/technology demand for multiple medium sized programs with moderate complexity. • Drives teams to identify program issues/risks, and create a risk mitigation plan for multiple medium sized or a single complex program(s). Maintains and updates the risk tracker. • Promotes program vision and objectives within the team, ensures program objectives are met or exceeded, presents program vision to management, and gains buy-in from stakeholders. • Promotes adoption of processes by applying best practices and identifying and executing process improvement initiatives across the Program Management team. REQUIRED COMPETENCIES: (All competencies below are required upon entry) • Analytical Skills - The ability to collect information and identify fundamental patterns/trends in data. This includes the ability to gather, integrate, and interpret information from several sources. • Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background. • Communication - The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing. • Creating the New and Different - The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support in order to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all of the data. • Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources. • Getting Work Done - The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles. • Mentoring and Coaching - The ability to develop, coach, and mentor associates. This includes the ability to provide development experiences and network opportunities, advise, and teach to prepare associates for effective job performance. • Program Management - Knowledge of program management methodology (e.g., planning, scheduling, tracking, execution). This includes the ability to effectively use program management tools to carry out the program management function. • Risk Management - The ability to identify (e.g., impact analysis) and mitigate risks that impact programs. This includes prioritizing and tracking risks. MINIMUM QUALIFICATIONS: • Bachelor's degree in Engineering, Computer Science, or related field. • 5+ years Program Management experience or related work experience. • 5+ years working with operating budgets, resources, and/or project financials. • 3+ years experience working in a large matrixed organization. • 3+ years of work experience in a role requiring interaction with customers. • CET6 certification Minimum Qualifications: • Bachelor's degree in Engineering, Computer Science, or related field. • 5+ years of Program Management or related work experience. *Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience. 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