Manager, Accommodated Exams

Location - This role is in-person. Work primarily takes place at North Campus, Edmonton. The Manager of Accommodated Exams provides operational leadership, staff supervision, risk management, and service oversight for the university’s accommodated exam program. The position is responsible for ensuring that students with approved exam accommodations receive timely, accurate, confidential, and legally compliant exam services, while also maintaining academic integrity and instructor confidence in the exam administration process. Operating within the office of Accessibility & Accommodations, the Manager oversees the full accommodated exam cycle, including student exam requests, instructor exam details, scheduling, exam preparation, administration, invigilation, proctoring procedures, service quality, and post-exam follow-up. The position manages high-volume and time-sensitive operations that affect students, instructors, faculties, departments, and central administrative units across the university. The Manager provides direct supervision and operational leadership to both continuing staff and a large complement of casual proctoring staff. The role requires strong knowledge of disability accommodation processes, exam administration, university policy, student service, privacy and confidentiality, staff supervision, scheduling, and continuous improvement. The Manager contributes to the university by ensuring equitable access to assessment while protecting the integrity, reliability, and credibility of university examinations.