AI云算力平台技术支持实习生
北京Posted Aug 31, 2026
Overview
1、客户支持与问题闭环:负责云算力平台日常客户咨询与问题处理,包括报错定位、进度跟进与反馈闭环;定期统计分析问题数据,推动优化,提升服务稳定性;
2、需求管理协助:参与客户需求收集、评估、优先级梳理及落地跟进,保障需求有序交付;
3、文档优化与知识沉淀:负责用户文档的持续梳理与更新,完善产品说明与使用指引,提升客户自助服务能力;
4、运营与团队协同:协助完成日常运营、项目协同及相关支撑工作。
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Original posting: jobs.sophgo.com
RISC-V ecosystem
Sophgo Technologies Ltd. in the RISC-V ecosystem
RISC-V International: Strategic
Sophgo is a company that specializes in the development of artificial intelligence chips and products, with a focus on deep learning and tensor acceleration computing.
- Sophgo builds high-performance RISC-V and AI compute silicon and boards
- Licensed SiFive RISC-V processor cores to drive high-performance AI computing products
- Supports the developer ecosystem, e.g. donating 50 RISC-V motherboards (the Pioneer Box) via RISC-V International, and is a regular at RISC-V Summit China
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