Fleet Operations Specialist

Applied Intuition, Inc. is powering the future of physical AI. Founded in 2017 and now valued at $15 billion, the Silicon Valley company is creating the digital infrastructure needed to bring intelligence to every moving machine on the planet. Applied Intuition services the automotive, defense, trucking, construction, mining and agriculture industries in three core areas: tools and infrastructure, operating systems, and autonomy. Eighteen of the top 20 global automakers, as well as the United States military and its allies, trust the company’s solutions to deliver physical intelligence. Applied Intuition is headquartered in Sunnyvale, California, with offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Learn more at applied.co http://applied.co. We are an in-office company, and our expectation is that full-time employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. This in-office expectation does not apply to contractor positions ABOUT TOKYO Applied Intuition entered the Japan market in 2019. The company has rapidly grown and established strategic relationships with major Japanese automotive OEM customers. Based in Otemachi area, the Tokyo site consists of more than 60 employees who previously come from Woven by Toyota, Mobileye, TIER IV, Google, Siemens and other renowned companies. Want to learn more?  About the role As a Fleet Operations Specialist on the Autonomous Vehicle Operations team, you will oversee frontline operators and ensure efficient execution of daily shift activities. You will serve as the key operational point of contact during your shift, directly managing vehicle assignments, triage escalations, and team performance. This role requires strong leadership and situational awareness to ensure safety, quality, and consistency in AV testing operations. You will also partner closely with the Site Lead to implement local strategy, uphold policies, and maintain alignment with broader organizational goals. At Applied Intuition, you will: - Lead and support a team of operators during your assigned shift, ensuring clarity of responsibilities and strict adherence to safety protocols. - Oversee the maintenance, inspection, and general health of the vehicle fleet to ensure maximum uptime for testing. - Manage end-to-end logistics including route planning, long-distance testing, and equipment transport. - Develop daily run plans aligned to data collection quotas; track disengagement rates and report root causes to engineering. - Own shift-level people management responsibilities, including attendance tracking, policy adherence, and coaching on performance or conduct - Act as the primary escalation point for vehicle faults, on-road incidents, or workflow blockers, ensuring rapid triage and reporting. - Monitor vehicle deployment execution and shift progress against planned testing metrics; summarize outcomes for handoff and reporting - Ensure all operations comply with Japanese road laws and internal safety standards (serving as a certified Operation Manager/運行管理者). - Contribute to the continuous improvement of operational workflows, including post-shift reviews and root cause assessments We're looking for someone who has: - 3+ years of experience in operations, field team leadership, or vehicle/fleet coordination - Proven track record in managing vehicle maintenance, driver shifts, or complex logistical scheduling. - Experience guiding frontline teams in a dynamic, tech-driven environment - A proactive and hands-on approach to problem-solving, conflict resolution, and team support - Safety-first mindset with a track record in high-pressure environments. Nice to have: - Experience working with autonomous vehicles, automotive testing, or robotics systems - Familiarity with Fleet Management Systems (e.g., Fleetio), Jira, Slack, Confluence, and Google Workspace - Strong leadership, communication, and team management skills - Knowledge of basic telemetry systems, software deployment processes, or AV health tools - Experience supporting multi-program vehicle operations in a cross-functional setting - Familiarity with vehicle testing workflows, shift scheduling, and operations documentation - Certified Operation Manager (運行管理者) qualification in Japan (Freight or Passenger). Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws. FOR US-BASED ROLES: Applied Intuition is committed to providing an accessible and inclusive application and interview experience to applicants who are disabled veterans and other applicants with disabilities or medical conditions. Reasonable accommodations are available, requesting an accommodation will not affect your candidacy in any way, and you are not required to disclose the nature of your disability or medical condition in order to make a request. If you require an accommodation please contact careers@applied.co. We will work with you!