Director, Customer Engineering, Compute and Enterprise AI

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: Join us as a dynamic and self-motivated Director of Customer Engineering to lead the CEAI (Compute and Enterprise AI) team. In this pivotal role, you will partner with industry leaders and internal development teams to drive AMD’s cutting-edge data center products. You will be the technical face of AMD for key server customers and partners in APAC, spanning the entire lifecycle from architecture and concept study to system validation and post-deployment support. This is a unique opportunity to scale AMD’s business by enabling partners with critical knowledge, driving design-in excellence, and shaping the future of high-performance computing in a fast-paced, innovative environment. THE PERSON: We are seeking a highly motivated and innovative leader who thrives in a matrixed technical organization. The successful candidate must be a proactive team player with a keen sense of urgency and an entrepreneurial spirit to drive results. You should possess: • Analytical Agility: Ability to quickly analyze complex scenarios and develop strategic approaches to tackle tough problems. • Influential Leadership: Proven capability to influence horizontally across multiple internal functional organizations and lead cross-regional teams. • Collaborative Mindset: A self-driven and curious nature with the soft skills necessary to leverage resources and build consensus in a multi-site environment. • Communication Excellence: Strong evangelizing skills and the ability to prioritize tasks effectively while maintaining high levels of customer satisfaction. KEY RESPONSIBILITIES: • Strategic Team Leadership: Lead the CEAI customer engineering team in co-developing and validating customer platforms based on AMD EPYC and Enterprise AI solutions. • End-to-End Enablement: Work with global functional teams to augment customer solutions with technical collateral, including application notes, customization guides, and reference design materials. • Technical Steering: Engage directly on key technical topics and steer multi-party discussions between partners and internal teams to reach convergence. • Project Lifecycle Management: Develop customer-specific solutions with full product cycle support, ensuring on-time delivery of all engineering project deliverables. • Cross-Functional Alignment: Drive technical communications, support, and issue resolution by aligning with internal organizations. • Customer Satisfaction: Continuously drive for the highest levels of partner engagement and success. PREFERRED EXPERIENCE: • Extensive experience in the computing industry at the CSP, OEM, ODM, or technology provider level. • Proven track record in team management and delivering large-scale programs or cross-functional strategic initiatives. • In-depth product development knowledge in Server architecture, x86 processors, DDR, PCIE, RAS, and/or system management. • Experience leading cross-functional and cross-regional teams to achieve business goals. ACADEMIC CREDENTIALS: • Bachelor’s or Master’s degree in Electronic Engineering or a related engineering field is preferred. LOCATION: Taipei #LI-JG2 Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here. This posting is for an existing vacancy. THE ROLE: Join us as a dynamic and self-motivated Director of Customer Engineering to lead the CEAI (Compute and Enterprise AI) team. In this pivotal role, you will partner with industry leaders and internal development teams to drive AMD’s cutting-edge data center products. You will be the technical face of AMD for key server customers and partners in APAC, spanning the entire lifecycle from architecture and concept study to system validation and post-deployment support. This is a unique opportunity to scale AMD’s business by enabling partners with critical knowledge, driving design-in excellence, and shaping the future of high-performance computing in a fast-paced, innovative environment. THE PERSON: We are seeking a highly motivated and innovative leader who thrives in a matrixed technical organization. The successful candidate must be a proactive team player with a keen sense of urgency and an entrepreneurial spirit to drive results. You should possess: • Analytical Agility: Ability to quickly analyze complex scenarios and develop strategic approaches to tackle tough problems. • Influential Leadership: Proven capability to influence horizontally across multiple internal functional organizations and lead cross-regional teams. • Collaborative Mindset: A self-driven and curious nature with the soft skills necessary to leverage resources and build consensus in a multi-site environment. • Communication Excellence: Strong evangelizing skills and the ability to prioritize tasks effectively while maintaining high levels of customer satisfaction. KEY RESPONSIBILITIES: • Strategic Team Leadership: Lead the CEAI customer engineering team in co-developing and validating customer platforms based on AMD EPYC and Enterprise AI solutions. • End-to-End Enablement: Work with global functional teams to augment customer solutions with technical collateral, including application notes, customization guides, and reference design materials. • Technical Steering: Engage directly on key technical topics and steer multi-party discussions between partners and internal teams to reach convergence. • Project Lifecycle Management: Develop customer-specific solutions with full product cycle support, ensuring on-time delivery of all engineering project deliverables. • Cross-Functional Alignment: Drive technical communications, support, and issue resolution by aligning with internal organizations. • Customer Satisfaction: Continuously drive for the highest levels of partner engagement and success. PREFERRED EXPERIENCE: • Extensive experience in the computing industry at the CSP, OEM, ODM, or technology provider level. • Proven track record in team management and delivering large-scale programs or cross-functional strategic initiatives. • In-depth product development knowledge in Server architecture, x86 processors, DDR, PCIE, RAS, and/or system management. • Experience leading cross-functional and cross-regional teams to achieve business goals. ACADEMIC CREDENTIALS: • Bachelor’s or Master’s degree in Electronic Engineering or a related engineering field is preferred. LOCATION: Taipei #LI-JG2 Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here. This posting is for an existing vacancy.