Project Engineering Manager, Customer Quality Champion-19007

We AreSynopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow.You AreAn experienced semiconductor Project Engineering leader with a passion for customer success, quality excellence, and continuous improvement. You combine strong customer quality leadership with deep semiconductor expertise and a solid understanding of digital and/or mixed-signal IP development, verification, integration, and signoff methodologies.You are a trusted customer advocate who can drive cross-functional alignment, lead complex quality initiatives, and strengthen product quality, customer satisfaction, and execution performance. What You’ll Be Doing • Serve as the Customer Quality Champion for assigned strategic customers, building trusted relationships, representing the voice of the customer, and driving successful outcomes. • Develop deep understanding of customer workflows, product use, silicon bring-up, and debug challenges to assess quality risks, customer impact, and execution priorities. • Lead cross-functional problem-solving and escalation management, driving 8D, RCCA, corrective and preventive actions through clear communication and closure. • Proactively identify and mitigate customer quality and execution risks, translating feedback, bring-up findings, and lessons learned into systemic improvement actions. • Drive quality operating rhythms and improvement programs through reviews, dashboards, metrics, action tracking, and clear tradeoff decisions across schedule, quality, and customer impact.The Impact You Will Have • Improve customer satisfaction, trust, and long-term partnerships through consistent quality execution and responsiveness. • Reduce customer escalations by improving turnaround time, resolution effectiveness, and proactive issue management. • Strengthen product quality and release readiness through risk management, prevention, and continuous improvement. • Improve customer quality metrics, scorecards, and business review outcomes through disciplined quality focus and follow-through. • Drive organizational alignment and accountability around customer requirements, commitments, and systemic issue resolution.What You’ll Need • BS or MS in Electrical Engineering, Computer Engineering, or a related field, with 10+ years of semiconductor industry experience in engineering, quality, verification, methodology, program management, or customer-facing technical leadership. • Strong digital and/or mixed-signal IP methodology expertise, including development, verification, integration, signoff, silicon validation, and bring-up. • Proven experience leading customer escalations, 8Ds, RCCAs, corrective actions, and continuous improvement initiatives in complex semiconductor environments. • Strong understanding of semiconductor product development, quality systems, risk management, and release-readiness processes, with the ability to lead cross-functional programs and drive results without direct authority. • Excellent communication, executive presentation, stakeholder management, and execution discipline, including use of dashboards, metrics, status reporting, and tools such as Microsoft Project, Confluence, and Jira.Who You Are • A customer advocate and trusted advisor who builds credibility and long-term partnerships. • A strong technical and quality leader with the judgment to guide complex customer and engineering situations. • A structured problem solver who drives accountability, closure, and systemic issue resolution. • A proactive risk manager who anticipates customer impact and acts early to prevent escalation. • An effective communicator and champion of continuous improvement who works across customers, executives, and engineering teams.Team you will be a part of:You will work across Engineering, Verification, Methodology, Quality, Program Management, and Customer Support organizations to strengthen customer relationships, improve product quality, and drive continuous improvement across Synopsys.#LI-DP1