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微信小店-产品运营-平台客服方向

Tencent Technology (Shenzhen) Co., Ltd.

广州Posted Oct 28, 2026
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Overview

Tencent Technology (Shenzhen) Co., Ltd.
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1.负责微信小店平台客服相关产品的日常运营工作，包括需求收集、功能优化及效果跟进； 2.深入理解平台客服业务场景，与产品、技术、客服团队紧密协作，推动客服工具及流程的持续改进； 3.分析客服运营数据，挖掘用户需求与痛点，输出数据驱动的运营策略与解决方案； 4.参与客服相关产品功能的测试与验收，确保功能上线质量与用户体验； 5.跟踪行业动态及竞品情况，为平台客服产品优化提供市场洞察与建议； 6.协助处理平台客服相关的突发问题，保障用户服务体验与业务稳定运行。 1.本科以上学历，有互联网电商产品经验； 2.对电商资金流和资金产品有一定了解； 3.逻辑思维能力强，细心、耐心，有一定数据分析能力； 4.自驱力和沟通能力强，能够完成跨团队协作，推动复杂项目落地。

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Original posting: careers.tencent.com

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RISC-V ecosystem

Tencent Technology (Shenzhen) Co., Ltd. in the RISC-V ecosystem

RISC-V International: Premier TSC

Tencent Holdings Ltd. is a Chinese multinational technology and entertainment conglomerate and holding company headquartered in Shenzhen.

  • Tencent joined RISC-V International as China pushed for open-instruction-set alternatives (widely reported)
  • Its TencentOS Tiny IoT operating system is used on RISC-V MCUs, e.g. tutorials pairing TencentOS Tiny with the GD32V RISC-V MCU
  • Also participates in Chinese RISC-V community events such as the RISC-V Forum in Shenzhen

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